Ordering Help

May I fax or phone in my order? 
Yes. Please fax orders to 713-535-1390. We also accept phone orders at 1-800-888-9278 or 713-526-5221.

Do you charge sales tax on orders? 
Sales taxes will be applied to all orders shipped to a Texas address, the location of our distribution center.

Do you accept back orders? 
Sorry, we do not ship back orders at this time.

May I cancel my order once it has already been placed? 
Once an order has been submitted our team immediately begins to process your request and we are unable to cancel. This practice enables us to deliver our quality products to you quickly and efficiently.

How do I add products to my order once it is placed? 
In an effort to accelerate all shipments, we can’t add or change items on any order. If you would like to purchase additional items, please place a new order for that merchandise.

What type of security do you have for online transactions?
At Texas Art Supply your trust is important to us, so we invest in best practices to keep your information private and secure. All credit card transactions are sent through the Internet using 128-bit SSL (secure socket layer) for security.