Account Information Do I have to create an account in order make a purchase from TexasArt.com? How do I create a TexasArt.com account? What are Favorites? I forgot my password, what do I do? E-mail Subscriptions How do I sign up for the TexasArt.com E-mail Subscriptions? Is there a fee to sign up for the TexasArt.com mailings? How do I manage or unsubscribe from the TexasArt.com E-mail Subscriptions? Shipping What are your shipping methods? Do you ship to PO, FPO, or APO Boxes? Do you ship overseas? Do you ship to correctional facilities? How are shipping costs determined? How do I calculate my shipping costs? How quickly will I receive my package? What are the shipping charges for oversized, heavy, and hazardous items? Do you send partial shipments? How do I track my order? Customer Service How do I contact customer service? Who do I contact if my bill is incorrect?

Gift Certificates What are TexasArt.com e-mail gift certificates? How and when are the gift certificates delivered? How do I order a TexasArt.com gift certificate? How do I redeem a gift certificate? How can I find the balance remaining on my gift certificate? When does a TexasArt.com gift certificate expire? Ordering How do I place an order? What type of payment options do you accept? Can I fax or phone in my order? How do I fax in my order? Do you charge sales tax on the orders? Do you take back orders? Can I cancel my order once it has already been placed? How do I add products to my order once I have already placed my order? Who do I contact if my bill is incorrect? What type of security do you have for online transactions? Returns What is the TexasArt.com return policy? How do I make a return?